Shipping and Delivery
All products are shipped F.O.B. Clark, New Jersey to your location. All items will be shipped via ground service unless otherwise noted. WBC Industries, Inc. shall have no liability for any delays in delivery once a label is created for the package. All packages are insured for its entire value unless instructed otherwise by the customer. The minimum shipping charge on all orders leaving our facility is $12.95 regardless of carrier selected or requested. All shipping costs are calculated based on weight and customer location. Any additional charges for services requested by the customer, including but not limited to inside delivery, special routing. Residential delivery or pre-delivery notification must be paid by the customer. A request for preferred carrier accounts to be charged for shipping will be accepted and honored at the time the order is placed. In the event any charge backs to WBC Industries, Inc. are submitted on behalf of the receiver, the receiver will be responsible for payment of the shipping charges and any associated fees.
WBC Industries, Inc. stands behind the quality of the products we manufacture and distribute. If for any reason you are dissatisfied with the quality of the product we request to be notified within 14 days of the shipment being received. All return requests are subject for approval, if/when approved a re-stocking fee may apply. The customer, unless WBC Industries, Inc. is at fault, will be responsible for shipping charges to return the product. All items listed on the WBC Industries, Inc. Final Sale list are not eligible for returns.
WBC Industries, Inc. Final Sale Product List: WBC Brand Pressure Sensitive Hook & Loop, Velcro Brand® PSA Hook & Loop, Special Order Velcro Brand®products, Aplix® Brand Hook & Loop( Sew-On, Pressure Sensitive, and Special Order), all Hardware, Dye Sublimated Webbings, All Non-Stock/Custom Straps Made to Order, Bias Binding, Sewing Supplies, Bondhus Tools, C.S. Osborne Products, All Leather Products and Scissors.
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