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Frequently Asked Questions

Hook & Loop

Hook and loop is a reusable fastening system made of two components: a hook side and a loop side. When pressed together, the hooks engage with the loops to create a secure closure that can be opened and fastened repeatedly. Often referred to generically as “Velcro,” hook and loop is available from many manufacturers. VELCRO® is a registered trademark of the VELCRO® Companies, while hook and loop describes the fastening system itself. WBC Industries offers a wide selection of hook and loop products, including VELCRO® Brand and our own WBC brand, with options available for a variety of applications, materials, and performance requirements

Hook and loop fasteners consist of two components that work together to create a secure, reusable closure.  The Hook side is the rougher side, featuring tiny hooks that catch onto the loops on the opposite side. It is also known as the male side.  The Loop side is the soft, fuzzy side, made up of thousands of small loops that the hooks grip when the two sides are pressed together. It is also known as the female side or pile. When pressed together, the hook and loop sides create a secure fastening that can be separated and reattached repeatedly. WBC Industries offers hook and loop products in a variety of widths, colors, and configurations to suit different applications.

Choosing the right type of hook and loop depends on your specific application and performance requirements.  You can learn more about the hook and loop products we offer by clicking here.  If you’re looking for samples to test or materials for prototyping, visit our Etsy shop to explore available products and find the right option for your application!

Sew quality refers to hook & loop that does not have an adhesive backing; it is intended for applications that involve sewing the hook & loop to another material. Pressure-Sensitive Adhesive (PSA) is an adhesive that comes pre-coated on the back of hook & loop material.

PSAs are considered a semi-permanent bond; they are not washable or dry-cleanable.

Yes! WBC Industries manufactures custom straps in-house, offering flexible solutions for a wide range of applications. We produce straps using hook and loop materials and a variety of other strapping materials, with options for sewn or ultrasonically welded construction. Our extensive selection of plastic and metal hardware, including buckles, D-rings, loops, and adjusters, allows us to customize straps to your specifications. We can accommodate a wide range of lengths, configurations, and design requirements. Whether you have a finished design or need help developing a solution, our experienced team can assist you from concept to production. With low minimum order quantities and quick turnaround times, WBC Industries makes custom strap manufacturing accessible for prototypes, small production runs, and larger orders.

Order & Delivery

The minimum order is typically one (1) unit of the product you wish to purchase. Some products have specific minimum order quantity requirements, which will be clearly indicated in the product listing or during checkout

Orders containing in-stock items that are available to ship and placed by 12:00 p.m. Eastern Time (ET) will typically ship the same business day via UPS Ground. Some products may require 2–3 business days to ship, depending on availability and processing requirements.  For the most accurate estimate of your order’s shipping time, please contact us through our website’s live chat feature. We’ll be happy to assist!

We accept major credit cards through PayPal, our online payment processor. When checking out on our website, select the PayPal payment option to enter your credit card information. You do not need a PayPal account to complete your purchase

At WBC Industries, we combine exceptional customer service, quality products, competitive pricing, and fast turnaround times to deliver a reliable purchasing experience. We offer a wide selection of products to meet your needs, with many in-stock items shipping the same business day. Our team is committed to helping you find the right products, providing responsive support, and delivering the quality and value your business deserves.

A $10 small-order handling fee applies to orders with a merchandise subtotal under $50. This fee helps cover the processing and fulfillment costs associated with smaller orders. To avoid the fee, simply place an order with a merchandise subtotal of $50 or more, before shipping.
The minimum shipping charge is $12.95. All orders are shipped via UPS Ground, with transit times varying based on your delivery location. Once your order ships, you will receive an email with your UPS tracking information so you can monitor your shipment. Please note that WBC Industries has no control over packages once they leave our facility. If you have questions or concerns about your shipment, contact us via email or live chat, and we’ll be happy to help.
Yes! WBC Industries ships internationally. However, international shipping may not be available for all destinations through our website's checkout process. International orders can involve additional shipping requirements, customs documentation, duties, and other considerations, so direct communication with our team is required to coordinate your order. Please contact us via email or live chat, and we'll be happy to discuss international shipping options for your location